Contact
A question, a problem with an export, a refund request or a request about your data? Write to us.
By e-mail
We usually reply within 2 business days (3 business days for refund requests, one month at most for requests about your personal data). To speed things up, write from your account’s e-mail address and mention, as relevant, the project name, the payment date or the Paddle order number.
Billing
Payments, invoices and refunds are processed by Paddle.com, our reseller (“Merchant of Record”). The receipt sent by Paddle contains a link to its support for billing questions; you can also write to us and we will pass it on.
Publisher
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